Lauren Figueroa, SHRM-SCP, is the Director of Global Enterprise Services at West Monroe, where she leads Global HR and People Operations, Retirement, Travel, and Global Strategy. With 18 years of experience in the HR field, Lauren is passionate about the critical role HR plays in supporting employees while driving meaningful business results. She thrives at the intersection of people strategy, process, and technology, leveraging innovative tools and benefits to enhance the employee experience and align HR practices with organizational goals.

Lauren has led high-impact initiatives across global strategy, employee benefits, compliance, talent management, mergers and acquisitions (M&A), and technology implementations. Her leadership has been instrumental in attracting and retaining top talent through impactful employee support, while also contributing to revenue growth via strategic business partnerships and M&A efforts. Beyond her professional accomplishments, Lauren is dedicated to fostering a culture of care and excellence, ensuring both employee well-being and organizational success. She is committed to creating happier, healthier, and psychologically safe spaces for employees to thrive.

Outside of work, Lauren enjoys spending time with her husband, three children, and their English Bulldog. She’s passionate about health, fitness, and authenticity, and loves exploring new restaurants, traveling, and crafting creative cocktails. Whether at home or on the road, Lauren brings positive energy and a zest for life to everything she does. Lauren’s expertise and personal commitment to employee well-being inspire organizations to prioritize their people as a key driver of success while delivering measurable business outcomes.