What You’ll Learn:

McKinsey’s Center for Societal Benefit through Healthcare analyzed a claims data sample from 115,000 healthcare providers who delivered behavioral healthcare to more than 20 million Americans in 2019, 2020, and 2021. Since the onset of the COVID-19 pandemic, psychological distress and substance use have reached new levels in the United States. While there has been a decline in the use of behavioral health services as measured by healthcare claims, the rise of telehealth has helped maintain access to care during the pandemic.